Digital Marketing Strategist · 2020–2021

Tech Brief Newsletter

Rebuilt an underperforming newsletter into an instrumented, self-profiling acquisition channel.

Overview

I relaunched a long-running newsletter from the ground up with analytics built in from day one — every link tagged for CTA verb, position, expected and actual persona, and content type.

A pseudo-scoring model in Marketo quietly profiled each subscriber's topic interest and funneled them from a general edition into topic-specific ones, then qualified the most engaged contacts for handoff to business-unit campaigns. A disengagement track re-profiled or retired low-engagement contacts.

Long-term, bias-normalized A/X testing covered subject-line features, send timing, and CTA language at scale.

Impact

~67%
subscriber growth (7.5k → 12.5k)
+30%
open rate (disengagement)
30+
contacts profiled / month
  • Grew the base from ~7,500 to ~12,500 subscribers (~67% growth), adding 100+ net-new per month.
  • The disengagement strategy lifted delivery +2%, open rates +30%, click-to-open +10%, and improved general campaign performance ~5% for the same contacts elsewhere.
  • Gave business-unit copywriters a measurable new channel and a steady stream of profiled contacts for downstream targeting.

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